Right of Return and Conditions

1. Right of Return and Conditions

1.1. Return Period: You can return products purchased from Aysadem Beauty within 14 days from the delivery date.

1.2. Return Conditions:

• Products to be returned must be unused, undamaged, and in their original packaging.
• All tags, accessories, and any gift items must be included with the returned products.
• Cosmetic and personal care products must be unopened, untested, and unused.

2. Return Process

2.1. Initiating a Return Request: You can initiate a return request by logging into your account on our website www.aysadembeauty.com or by contacting our customer service (email: [Seller's Email Address], phone: [Seller's Phone Number]).

2.2. Return Shipping:

• After receiving approval for your return request, please send the product back to us along with the original invoice.
• Unless otherwise specified, the return shipping cost is the responsibility of the customer.

2.3. Return Address:

• Address: [Return Address]

3. Return Fee and Refund

3.1. Return Approval: Once the returned products are received, our quality control team will inspect them. After confirming that the products meet the return conditions, the return process will begin.

3.2. Refund:

• Upon approval of your return, the amount you paid will be refunded to your account or to the card you used for the purchase within 10 business days.
• The refund will be processed using the original payment method.

3.3. Shipping Fee Refund:

• If there is a manufacturing defect or an error on our part, the shipping fee will be covered by us.
• In other cases, the shipping fee is non-refundable.

4. Exchange Conditions

4.1. Exchange Process:

• If you wish to exchange a product, you must first return the product and then place a new order.
• The exchange process is subject to the same conditions as the return process.

5. Contact and Support

For any questions or support requests, you can reach our customer service:

• Phone: [Seller's Phone Number]
• Email: [Seller's Email Address]
• Address: [Seller's Address]

At Aysadem Beauty, customer satisfaction is our priority. We are here to provide you with the best service during your return and exchange processes.